Question 1

How do I receive my files after paying?

Accepted Answer

Immediately after secure checkout your download links appear on screen and are emailed to you with a unique licence key. Links stay valid for 72 hours and up to 5 downloads.

Question 2

Can I pay in South African Rand?

Accepted Answer

Yes. Prices are shown in Rand and you are charged in Rand, the same amount you saw at checkout. Payment is processed by Netcash, a South African provider, so you can pay by card, Instant EFT or Capitec Pay.

Question 3

Can I edit the templates?

Accepted Answer

Yes. Documents are editable in Microsoft Word and Google Docs, and spreadsheets in Excel. Every fill-in field is marked in [square brackets].

Question 4

Do I get updates?

Accepted Answer

Corrections and in-year updates to the edition you bought are free, always. A new year's edition (for example a new tax year) is a separate release, and past buyers hear first, at a discount.

Question 5

Are the legal templates valid in South Africa?

Accepted Answer

They follow South African conventions and legislation such as POPIA, the CPA, the Rental Housing Act and the BCEA/LRA. They are quality templates for general use, not legal advice. For high-value or contested matters, have a professional review the final document.

How It Works